FAQ

Creating an account is quick. Click the Register button on the site and complete the form with your name, email, and contact details. You’ll be asked to choose a password and confirm your age and country. Some bonuses require you to enter a promo code during registration or deposit, so have any code ready. For a guided signup experience or to start now, visit the registration page. After registering, you’ll receive an email to verify your address — follow that link to activate your account and proceed to deposits or bonus claims.

PantherBet offers a multi-deposit welcome package and seasonal promotions. The standard welcome package includes up to R22,000 plus 225 spins across the first three deposits (wagering 30x). There’s also a High Roller package with tiered codes for larger deposits. Bonuses are applied via promo codes at registration or deposit and are non-sticky by default. Note key rules: a 7-day wagering period typically applies, there’s a maximum bet of R100 while bonus funds are active, and no-deposit/free-spin winnings usually cap at R500. For full promo listings and current offers, check the bonuses page.

Yes. PantherBet runs a No Deposit Free Spins offer that uses the code HIPANTHER. Redeem HIPANTHER to get 50 free spins on Gates of Olympus (Pragmatic Play). Free-spin winnings carry a 30x wagering requirement and a R500 maximum cashout. There’s no minimum deposit required to activate the code. Country restrictions apply (South Africa). Always enter the code exactly as shown and check the promotion’s specific terms for any changes before claiming.

PantherBet accepts several South Africa-friendly payment methods, including Apple Pay, EFT (wire transfer), EasyPay, and Visa. The primary currency on the platform is South African rand (ZAR). Deposit processing times vary by method: card and Apple Pay are usually instant, while EFT/Wire transfers can take longer. Withdrawal times depend on the method and verification status — KYC checks may delay payouts until complete. For faster service, ensure your account verification is finished before requesting a withdrawal.

To withdraw, go to the cashier, choose Withdraw, and select your preferred method. Withdrawal processing depends on the method and verification: e-wallets and cards are usually faster, EFTs can take several business days. No-deposit/free-spin winnings have a maximum cashout of R500; deposit match bonuses generally have no maximum cashout. Some promotions require a minimum deposit (for example, High Roller bonuses need a minimum R1,000). Always complete KYC verification before requesting a withdrawal to avoid delays.

Wagering requirements tell you how many times you must play through bonus funds or free-spin winnings before withdrawing. PantherBet’s most common multiplier is 30x — for example, a R100 bonus with a 30x requirement requires R3,000 in eligible bets. Slots contribute 100% toward wagering; table games and live casino contribute at lower rates. Bonus bets are non-sticky by default, and a maximum bet of R100 applies while a bonus is active. Check the specific promo terms for time limits — many offers require wagering to be completed within seven days.

Yes — PantherBet is optimized for mobile and tablet play. The casino runs smoothly in modern mobile browsers and supports most devices. Games from providers like NetEnt, Pragmatic Play, and Evolution Gaming are mobile-friendly, including slots and live dealer tables. If you prefer an app experience, check the mobile page for download options or instructions. For best performance, use the latest browser version, keep your device software updated, and ensure a stable internet connection.

PantherBet features a wide mix of top studios, including Evolution Gaming, NetEnt, Pragmatic Play, Big Time Gaming, Red Tiger Gaming, NoLimit City, and more. You’ll find slots, progressive jackpots, table games, video poker, and live dealer titles. Slots typically contribute 100% to wagering, making them the fastest route to clear bonus funds. New releases and exclusive titles may appear regularly; check the games page to explore the current library and filter by provider.

KYC (Know Your Customer) verification confirms your identity and residency to comply with regulations and prevent fraud. PantherBet may request documents such as a government ID, proof of address (utility bill or bank statement), and payment method proof. Verification is required before claiming certain bonuses or making withdrawals. Submitting clear, accurate documents speeds up approval. If your documents are delayed or rejected, contact support with the email or live chat for guidance on the next steps.

If you experience login problems, slow loading, or game errors, first clear your browser cache, try a different browser, or switch devices. If issues persist, contact PantherBet support via live chat for the quickest help, or email support@pantherbetcasino.com with screenshots and a clear description of the problem. For step-by-step help and common fixes, visit the support page. Keep your account details handy (but never share passwords) to speed up resolution.

PantherBet encourages balanced play and provides tools to help you stay in control: deposit limits, session time reminders, time-outs, and self-exclusion options are available on the responsible gambling page. If you feel play is affecting your life negatively, use these tools and seek help from local support organizations. Set a budget before playing, stick to it, and treat gambling as entertainment rather than a way to earn money.

PantherBet uses industry-standard security measures to protect player data and transactions, including encryption and secure payment processing. Game fairness is provided by licensed game providers and audited RNGs where applicable. For full details on data handling and privacy, review the privacy policy and site terms. If you have questions about data protection or need to request account-related actions, contact support or consult the privacy page.